Digital Workplace Strategies for Employee Communications has ended
Digital Workplace Strategies for Employee Communications
November 7 - 9, 2017
Nashville, TN
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Wednesday, November 8 • 11:35am - 12:10pm
Getting The Most Out Of What You've Got

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During this session, you’ll learn how Zendesk’s Internal Communications team leverages the tools they’ve got to find new ways to boost employee engagement, increase transparency, and foster a positive culture for the company’s 2000 global employees, including how to:

  • Use internal Snapchat accounts to connect global offices on a more human level
  • Encourage ongoing two-way dialogue between employees and management with Slido
  • Broadcast important updates and messages on the company-wide chat and collaboration platform
  • Leverage their own products, built for customer service, to increase operational efficiency internally


Hannah Lawrence, Internal Communications Manager


avatar for Hannah Lawrence

Hannah Lawrence

Internal Communications Manager, Zendesk
Hannah is Zendesk’s Internal Communications Manager, based in San Francisco, California. She joined Zendesk four years ago, when it was a 400-employee start-up as the Executive Assistant to the CEO. After a two-year stint as both EA and de facto internal communications person, she transitioned to internal communications full time in 2015 and has recently grown the team by 100%! The internal communications team of two is responsible for aligning the company around corporate strategy, and keeping employees across teams and offices informed about... Read More →

Wednesday November 8, 2017 11:35am - 12:10pm
Salon E, Ballroom Level, Doubletree Hilton Nashville 315 4th Avenue North, Nashville, TN 37219